Shipping Policy

A legal disclaimer

The information on this page explains how QUEENS STYLES LTD ships and fulfils orders placed through queensstyles.co.uk. If you have any questions about your order or delivery, please contact us at info@queensstyles.co.uk

Shipping Policy 

All physical products in our store are print-on-demand and fulfilled by our partner, Printful. This means your item is produced and shipped once your order is placed, rather than pulled from existing stock.

• Processing time: Orders are typically produced within 2–7 business days before dispatch.

• Delivery time: Delivery times vary depending on the product and your location, and are shown at checkout. UK orders generally arrive within 5–10 business days after dispatch; international orders may take longer.

• Shipping costs: Shipping costs are included in the final price.

• Tracking: Where available, tracking information will be sent to your email once your order has shipped.

Further information

Order confirmation:

You'll receive an email confirming your order as soon as it's placed, followed by a shipping confirmation once your item is on its way.

Delayed or lost orders

If your order hasn't arrived within the expected timeframe, please contact us at info@queensstyles.co.uk and we'll help track it down.

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Damaged or incorrect items:

If your item arrives damaged or isn't what you ordered, get in touch within 14 days of delivery with a photo of the item and we'll arrange a replacement or refund in line with our Refund Policy.

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International orders:

Customers outside the UK are responsible for any customs duties or import taxes that may apply on delivery. Custom charges are not included in shipping cost. 

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Digital products:

Digital downloads (such as the Product Launch Planner) are delivered instantly via email or download link and are not subject to shipping.