Privacy Policy
A legal disclaimer
The explanations and information on this page describe how QUEENS STYLES Ltd (company number 16069797) collects, uses, and protects your personal data when you visit queensstyles.co.uk or use our services.
If you have questions about this policy, contact us at info@queensstyles.co.uk
Privacy Policy
This Privacy Policy discloses how QUEENS STYLES collects, uses, discloses, processes, and manages the data of our visitors and customers. It also sets out our commitment to protecting your privacy, and the mechanisms we have in place to do so.
We collect information when you:
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Fill in a contact form or sign up to our newsletter
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Book a session on the ELEVATION Programme via Wix Bookings
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Purchase a product from our shop, including print-on-demand items and digital downloads (such as the Product Launch Planner)
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Browse our website (via cookies and analytics)
This includes contact details (name, email, phone number), billing and delivery addresses, order history, and usage data such as pages visited and browser type. Payments are processed securely by Wix Payments — we do not store your card details.
Why we collect this information
Why we collect this information
To deliver coaching sessions and manage bookings, process and fulfil orders, send order confirmations and customer service communications, send marketing emails where you've opted in, improve our website and services, and comply with legal and accounting obligations.
Our legal basis for processing (UK GDPR)
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Contract — to process bookings, orders, and payments
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Consent — for marketing emails and non-essential cookies
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Legitimate interests — to run and improve our business
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Legal obligation — for accounting and tax records
Sharing with third parties
We do not sell your personal data to third parties.
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings. [Add detail here once you confirm which Wix cookie/analytics tools are active.]
Data retention
We keep personal data only as long as necessary for the purpose it was collected, or as required by law (financial records are typically kept for 6 years).
Your rights
You have the right to access, correct, or delete your data, object to or restrict certain processing, withdraw consent at any time, and lodge a complaint with the Information Commissioner's Office (ico.org.uk). To exercise any of these rights, contact info@queensstyles.co.uk
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
Email: info@queensstyles.co.uk